COVID-19 is caused by a coronavirus called SARS-CoV-2. Older adults and people who have severe underlying medical conditions like heart or lung disease or diabetes seem to be at higher risk for developing more serious complications from COVID-19 illness.

In order to do our part in helping to contain any spread of this novel virus and continue providing quality cleaning that gives you peace of mind, we wanted to review our methods of disinfection and preventing cross-contamination, as well as some additional measures and tips.

We currently:

Use shoe covers and gloves regularly.

Use safe, commercial-grade disinfectant in bathroom, kitchen, and floor products.

Use a FRESH set of towels at each customer’s home. Towels are washed every day with high-temperature water and high heat dryer cycle.

Use color-coded towels that are switched throughout the cleaning based on the areas being cleaned, to avoid cross-contamination between rooms, such as between the kitchen and bathroom.

Use disposable paper towels to clean the toilets.

Use commercial-grade, 4-filter HEPA backpack vacuums (includes a disposable vacuum bag, a washable filter, a HEPA filter, and a carbon odor filter).

Train all employees with a detailed, step-by-step cleaning protocol that ensures that no surface is missed.

Please reschedule your cleaning if any household member has a cough and fever, especially if they (or you) have recently returned from out-of-state or international travel. Those at the highest risk of serious illness include anyone with chronic cardiovascular or respiratory issues, as well as elderly and very young individuals.

Follow CDC’s recommendations for using a facemask.

CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.

Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others. The use of facemasks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).

Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.

If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.

Please contact us if you have any questions, concerns, or comments. We are happy to work with you to ensure a happy and healthy cleaning experience

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